Origins Asia Pacific Business Narrative Forum – 5 October 2012

N.B. We have made a major change to the program and now are focussed on a single-day forum.

9.00 Introduction to the day and introductions – Dr Vincent Ribiere & Shawn Callahan

9.20 A business story – Shawn Callahan

9.30 The Human Project & the Power of Story by Richard Hames

As we navigate the increasingly turbulent transition from an old world (characterised by industrial production and wasteful consumption) to a more sustainable society, the ability of our leaders to see what needs to be done, to devote their energy to doing it, and helping create the conditions whereby it can be achieved with as little effort and as much freedom as possible, is dependent upon the power of story. In this context, Richard explores the critical nature of narrative in the exploration and sharing of ideas, the imagining of future possibilities, and the design of more effective systems via collaborative dialogue.

10.30 Break

11.00 Storytelling for Leaders Part 1 – Shawn Callahan

Based on Anecdote’s successful business storytelling workshop –

12.30 Break

1.30 Organizational Stories: A Lever for the Correlation of Forces by Alex Bennet

The performance of the organization on any given day is completely determined by the sum of the actions taken by every employee that day. Knowledge leads to effective action. Knowledge is the capacity (potential or actual) to take effective action. Stories communicate values, ideas, modes of thinking, frames of reference, and guides for actions from which knowledge emerges. When relevant and meaningful—whether anecdotes, scenarios, springboard stories or outlook stories—stories can serve as powerful tools and thought patterns for managers and leaders. Join Alex in exploring the role of stories as they support direction, intent, knowledge and knowing, the four organizational forces that determine high performance in a changing, uncertain and complex environment.

2.30 Storytelling for Leaders Part 2 – Shawn Callahan

3.30 Break

4.00 Case study cafe – case studies on narrative techniques in Thailand, the USA, Singapore and Australia

Case studies will include:

World Bank case study by Dominick Egan

The Audit: In 2000 there was an audit of Trust Funds at the World Bank. (These are monies donated by countries to the Bank to be used in certain ways e.g. Sweden might donate $12 million for the battle against AIDS or Japan might donate $3 million for capacity building in government and so on.) It was discovered that more than $15 million worth of Fund money had been mismanaged and misspent. This was negligence, not corruption: Managers would take monies from one Fund and spend it on other projects in the interest of expediency and with the intention of returning the money to the original Fund by the end of the fiscal year. This almost never happened. This case study illustrates how storytelling helped inspire the World Bank to adopt a new approach.

A Day in Life at Mahidol Salaya by Chet Chetsandtikhun

“A Day in Life at Mahidol Salaya” is part of a two-year communication program we designed and implemented for Mahidol University. The video presentation was produced for internet release to present the life at Salaya Campus of Mahidol University to high-school students. To date, the copy that we uploaded to YouTube has already attracted more than 86,000 visitors and many positive comments.

Ramathibodhi School of Nursing by Chet Chetsandtikhun

We used anecdote circles and archetype workshops to gain an understanding about students: their background, decision-making process, and their own personal growth after 4 years in the school. The feedback we gathered from anecdote circles and narrative workshops were used to design communication materials and communication program to present the school to prospective students, counselors, and parents.

NAB Private Wealth story-based leadership development program – by Shawn Callahan

Using stories collected in the bank, we help the executive team develop a set of initiatives to improve employee engagement. The exec team were first shocked and then resolved to make a difference to their business.

5.00 The next frontier for story work – Facilitated dialogue

5.45 Close

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